Terms of Use
Last Updated: December 21, 2025
Introduction
This Terms of Use constitutes a legally binding contract between Pelican Identity, a subsidiary of Heracules Design & Tech Ltd. (“Pelican Identity,” “Company,” “we,” “our,” or “us”), and any individual or entity (“User,” “you,” or “your”) that accesses, or uses the Pelican business dashboard and other platforms (as defined below). By creating an account, accessing, or otherwise using the Platform, you acknowledge that you have read, understood, and agree to be bound by this Terms of Use, our Privacy Policy, and any supplemental policies, guidelines, or documents referenced herein (collectively, the “Policies”). If you do not agree to all such terms, you must not access or use Pelican vault or any of its related services.
Introduction and Acceptance
Acceptance of Terms
These Terms of Use govern access to and use of Pelican’s business-facing products, including the Pelican Business Dashboard, APIs, SDKs, and related services. By creating an account, integrating Pelican, or otherwise using the Services, the Business expressly agrees to be legally bound by these Terms. If the Business does not agree, it must not access or use the Services.
Authority to Bind
The individual accepting these Terms represents and warrants that they have the legal authority to bind the Business entity to these Terms. Pelican disclaims any liability arising from unauthorized acceptance.
Nature of the Services
Role of Pelican
Pelican provides identity infrastructure that enables Businesses to request, receive, and verify user-approved identity data. Pelican does not originate identity data, does not own user data, and does not independently determine how Businesses use received data.
No Guarantee of Availability
The Services are provided on an "as is" and "as available" basis. Pelican does not guarantee uninterrupted availability, latency targets, or error-free operation.
Business Responsibilities
Compliance Obligations
The Business is solely responsible for ensuring its use of Pelican complies with all applicable laws, regulations, and industry standards, including but not limited to data protection, consumer protection, and identity verification laws.
Lawful Data Requests
Purpose Limitation:
Businesses must only request identity data that is strictly necessary for a legitimate, disclosed purpose.
Consent Integrity:
Businesses must not misrepresent, obscure, or manipulate user consent flows.
Prohibited Use
Restricted Activities
Surveillance or Profiling:
Using Pelican to conduct unauthorized tracking, profiling, or behavioral analysis is strictly prohibited.
Credential Harvesting:
Attempting to extract cryptographic material, or sensitive vault data is forbidden.
Resale or Repackaging:
The Services may not be resold, sublicensed, or white-labeled without explicit written authorization.
Security and Integration Obligations
Secure Implementation
Businesses are responsible for securely implementing Pelican integrations, including protecting API keys, secrets, and access credentials. Pelican is not liable for breaches resulting from Business-side misconfiguration or negligence.
Fees and Billing
Usage-Based Billing
Businesses may be charged on a pay-as-you-go or subscription basis as defined in the dashboard or applicable agreement. All fees are exclusive of taxes.
Non-Refundability
Fees are non-refundable except where required by law or explicitly stated otherwise.
Termination
Termination by Pelican
Pelican may suspend or terminate access immediately if the Business violates these Terms, poses a security risk, or engages in unlawful activity.
Effect of Termination
Upon termination, the Business must cease all use of Pelican Services and delete any cached or stored user data obtained via Pelican unless retention is legally required.
Disclaimers and Limitation of Liability
No Warranties
Pelican disclaims all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement.
Limitation of Liability
To the maximum extent permitted by law, Pelican shall not be liable for indirect, incidental, special, or consequential damages, including loss of revenue, data, or business opportunity.
Governing Law
Jurisdiction
These Terms are governed by the laws of the jurisdiction in which Pelican is incorporated, without regard to conflict-of-law principles.